77 terabytes of data missing in HPE faulty update. The University of Kyoto in Japan has lost more than 77 terabytes of research data due to a faulty update sent by Hewlett-Packard Enterprise (HPE). The US technology company has acknowledged the flawed update.
According to Thomas Hardware, HPE recently released a software update that destroyed a program to delete old log files. Besides, the update has reportedly deleted everything, including the backup system, instead of deleting them. As a result, 34 million research files conducted on 14 different topics from December 2014 to December 2016 have been permanently deleted. HP claimed full responsibility for the crash in a press release issued in Japanese.
According to the notification, the program used in the storage backup of the supercomputer system was disrupted from 14 to 16 December 2021 due to an error in the program. There was an accident where it inadvertently deleted important data in high-capacity storage.
After the accident, the backup activities of the supercomputer have stopped. It is said that it will stop the activities until the problem in the software is resolved, and such incidents do not happen in the future. The source said that the university authorities will resume the backup activities once this is confirmed.